1. Cancellation Policy
1.1. You have the right to cancel your saffron order within days from the date of purchase. To request a cancellation, please contact us by info@Prakritiras.com.
1.2. Orders that have already been shipped or processed cannot be canceled. Please refer to our return policy for further instructions.
2. Refund Policy
2.1. We are committed to providing high-quality saffron products. If you are not completely satisfied with your purchase, please contact us within days of receiving your order to initiate a return or exchange.
2.2. To be eligible for a refund or exchange, saffron products must be in their original, unopened packaging and in the same condition as when received.
2.3. Refunds will be issued after we receive and inspect the returned saffron products. The refund amount will be the purchase price, excluding any applicable shipping and handling fees.
3. Return Procedure
3.1. To initiate a return or exchange, please contact our customer service team at info@Prakritiras.com.
3.2. After contacting us, you will receive instructions on how to return the saffron products.
3.3. You are responsible for the cost of returning the saffron products to us.
4. Refund Processing
4.1. Once we receive your returned saffron products, we will inspect them and notify you of the approval or rejection of your refund.
4.2. If your refund is approved, it will be processed within days, and a credit will be issued to your original method of payment.
5. Contact Us
If you have any questions or concerns regarding our cancellation and refund policy or need assistance with the process, please contact our customer support team using the information provided on our website.
By making a purchase with PrakritiRas, you acknowledge and agree to our cancellation and refund policy.